{
    "profile_type": "WorkinVirtual public candidate profile",
    "profile_url": "https://workinvirtual.com/candidate/gabriela-reyna-customer-success-operations-project-management-admin-professional-80589/",
    "candidate_name": "Gabriela Reyna",
    "headline": "Customer Success Leader | Client Onboarding • Process Improvement • Cross-Functional Collaboration",
    "summary": "Multilingual operations and customer success professional with 20+ years of experience supporting remote and international teams in Saas and healthcare industries. Adept at leading cross-functional teams, streamlining workflows, and driving operational efficiency. Known for quickly mastering new tools, balancing multiple priorities, and delivering exceptional service in fast-paced environments.",
    "profession": [
        "Customer Support"
    ],
    "skills": [
        "Communication, Customer Relations, Adaptability, Problem Solving, Organization, Time Management, Dependability"
    ],
    "experience_level": [
        "Mid-Level"
    ],
    "job_type": [
        "Remote"
    ],
    "country": "Guatemala",
    "remote_preference": "Remote only",
    "freshness_score": {
        "score": 100,
        "label": "Updated 4 days ago",
        "days": 4
    },
    "profile_score": {
        "score": 92,
        "completed": [
            "Resume file",
            "Professional title",
            "Country/location",
            "Profession",
            "Experience level",
            "Job type",
            "Skills",
            "Profile summary",
            "Salary expectation",
            "Time zone",
            "Remote preference",
            "LinkedIn or portfolio"
        ],
        "missing": [
            "Availability"
        ]
    },
    "ai_readiness_score": 90,
    "updated_label": "Updated this week",
    "date_created": "2025-10-24T15:07:08-04:00",
    "date_modified": "2026-07-22T14:50:50-04:00",
    "privacy_note": "Contact details and full resume file are protected and are not included in this public AI profile."
}